Cancellation Charges:

If a passenger with an advance ticket cancels it before the departure, they will be charged a 40% cancellation fee.

No Refund for Late Reporting:

If a passenger with an advance ticket reports to the Terminal Office after the bus has departed and does not avail the next departure, their ticket will not be refunded.

Online Booking and Reporting Time:

Passengers with a confirmed online booking must report at the ticketing counter at least 15 minutes before the scheduled departure time. Latecomers will be accommodated in the same departure subject to seat availability.

Breakdown Policy:

In the case of a bus breakdown en route, passengers will be accommodated in the next available, substitute, or same bus. A portion of the fare will be refunded as per company policy.